Guest Info

Name Date of Visit
Email Phone

Feedback & Comments

How did you hear about Spa Royale?
What was the purpose of your visit?
How did you make your reservation?
Will you recommend Spa Royale to friends & family?
What aspect of Spa Royale did you enjoy the most?

How would you rate your visit?

Promptness & Efficiency
 
 
 
 
 
 
Courtesy of Front Desk
 
 
 
 
 
 
Quality of Information Provided
 
 
 
 
 
 
Check In/Out Procedure
 
 
 
 
 
 
Availability of Appointments
 
 
 
 
 
 
Ease of Booking Appointments
 
 
 
 
 
 
Reception Upon Arrival
 
 
 
 
 
 
Quality of Treatments
 
 
 
 
 
 
Variety of Treatments
 
 
 
 
 
 
Courtesy & Helpfulness of Staff
 
 
 
 
 
 
Knowledge of Staff
 
 
 
 
 
 
Retail Product Selection
 
 
 
 
 
 
Guest Change Facilities & Amenities